For those who purchased ticket(s) on the Zuni ticketing platform:
Please check the email sent by Zuni on October 8, follow the instructions, and use your exclusive redemption code to exchange ticket(s) for another session by 7 pm, October 28 on the Zuni ticketing platform.
For those who purchased ticket(s) on the URBTIX app or website:
Please check the email sent by URBTIX on October 8, follow the instructions, and use your exclusive redemption code to exchange ticket(s) for another session by 7 pm, October 28 on the Zuni ticketing platform.
For those who purchased ticket(s) at URBTIX counter(s):
You can keep the ticket(s) purchased and use them to watch the performance on October 15, 2023 (Sunday) at 5 pm. Please bring the ticket(s) your have for October 8 to the front desk outside the theatre on the 4th floor of the Hong Kong Cultural Centre in exchange for a new ticket. Should you require any other arrangements, please contact us via email or WhatsApp no later than October 13, 2023.
If none of the other sessions fits your schedule and you wish to apply for a refund, please make a request through email or WhatsApp before October 13, 2023, and we will then follow up on your refund issue. Kindly note that any refund applications made later than October 13 will not be accepted. Thank you for your understanding.
In case of any dispute, Zuni Icosahedron reserves the right of final decision.
Thank you for your support and understanding, and we hope to see you in the theatre soon!
Zuni Icosahedron
Email: ticketing@zuni.org.hk │ WhatsApp: +852 6023 8688
October 9, 2023